Customer Care

What Are Your Hours?
Tan-N-Go is open Monday thru Thursday 8 – 10, Friday and Saturday 8 – 8, and Sunday 1 – 6. See you soon.

Can I Tan At Any Location?
Absolutely. We encourage you to tan at any of our salons. We want it to be convenient for you.

I Have A Comment Or Complaint, Who Should I Tell?
Each location has a salon manager whom you may speak to by calling the salon. You may also email any comments or complaints you may have to our email address, located in the Feedback link. We encourage you to share with us your Tan-N-Go experience.

Can I Share A Package?
Tan-N-Go encourages everyone to have his or her own tanning package. We do not allow tanners to share a package in order protect your tan time. This way there is no confusion on who should or shouldn’t tan under you package. It’s your package, and you should be the only one able to use it.

How Do I Get A Refund?
Tan-N-Go has a no refund policy on products and services. Tan-N-Go cannot resale used tanning products or swimwear after taken from Tan-N-Go premises. You may try on swimwear at the salon to make sure it is the right fit. If you have any further questions, please refer the salon manager.